It seems to be the week for updates.  I wrote a blog in October about the Be My Eyes App which had just become available for Android users.  In the past it was only available for iOS users.   This blog can be read at


Photo of 2 smartphones with BE My Eyes appBe My Eyes is an app that connects customers who are blind or have low vision with almost 1 million volunteers from more than 150 countries for guidance and help with tasks like cooking, finding lost items, catching a bus, reviewing mail and more.  It is very easy to be a user of the app and also very easy to become a volunteer.  There are currently 62,000 users.


Many of these calls ask about a specific product or service. Until recently, Be My Eyes was only able to connect users with a randomly-selected volunteer, but specialized assistance is sometimes necessary to solve these problems.  Be My Eyes wanted to connect users to specialized services and now has started the Specialized Help menu to do just that.  At the time of the next update, you will see the Specialized Help as an option.


Through the new app update via the Specialized Help menu, customers will be able to connect with the Microsoft Disability Answer Desk, which offers free technical support for customers with disabilities.  Microsoft is the first company to come on board for the Specialized Help option.  Technology support from the Microsoft Disability Answer Desk is available to Be My Eyes customers in Australia, Canada, UK, Hong Kong, Ireland, India, Malaysia, New Zealand, the Philippines, Singapore, South Africa, and the United States.


More information at


For more information on AT devices and services please connect with Assistive at or call 800-895-4728 to schedule an appointment with an AT consultant.