Specialized Phone Program

Keeping families, friends, and communities connected.

Eligibility for the Specialized Phone Program

The Specialized Phone Program is available for North Dakota residents facing challenges using the telephone due to severe hearing, speech, or physical impairments, including vision and cognitive difficulties. Applicants must currently have or be in the process of obtaining landline or cellular phone service and meet the income criteria.

Hearing

  • Amplified landline phones with extra-loud ringers, corded or cordless
  • CapTel captioned phones. Please see our FAQ Sheet about CapTel phone line and internet requirements.
  • TTYs (text telephones)
  • Cell phone amplifiers
  • Ring signalers, such as lamp flashers and bed shakers

Speech

  • Landline phones with outgoing speech amplification (for users with soft voices)
  • TTYs
  • Electrolarynx phones

Physical

  • Switch-activated phones
  • Voice-activated phones
  • Cell phones with built-in accessibility features that have been customized to meet an individual’s functional needs

Vision

  • Large-button landline phones with talking keys
  • Memory dialers
  • Voice dialers
  • Cell phones with built-in accessibility features that have been customized to meet an individual’s functional needs
  • Large-screen mobile devices

Memory

  • Photo dialing
  • GrandPad by Consumer
  • Cellular
  • Amazon Echo Show

For those residing outside North Dakota, similar programs exist in each state. Contact your state’s Aging and Disabilities Resource Center to explore the specialized phone program available in your area. Keep in mind that eligibility requirements and equipment provisions vary among states, so connecting with your local resource center is essential for tailored assistance.

We helped Vita, 93, get a new phone through our Specialized Phone Program!

“I want to call you and thank you for your hard work last week. And I’m calling you from my new phone and I’m absolutely delighted… I thank you for being so kind to me.”

Vita Moore smiles for the camera while seated on a sofa. She is wearing a bright red blazer with a black shirt underneath. She has dark rimmed glasses and her hands folded in front of her.

Apply for the Specialized Phone Program

Interested in our Specialized Phone Program? Please complete and submit an application!

The application can be completed and submitted online or can be downloaded from this page. Please choose whichever format you prefer, but only submit one application. If you would prefer to receive an application by mail or fax, please contact us. Individuals must complete the Condition of Acceptance form included with the application.

For questions, please contact ND Assistive

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