Messenger logo
Facebook Messenger

About Facebook Messenger

Facebook Messenger is perhaps the most ubiquitous of the video calling apps currently available.  Messenger allows you to send and receive Messenger messages, audio calls, and video calls to/from other Facebook users.

Messenger has the following features:

  • Chat (text messaging)
  • Voice messaging (like leaving a message on an answering machine)
  • Voice calls, one-on-one or groups up to 8 people
  • Video calls, one-on-one or group up to 8 people
  • Rooms, host up to 50 people in a group chat for an unlimited amount of time for free

To use Messenger, you must have a Facebook account.

  • How to create a Facebook account – video

Compatible Devices

Messenger is compatible with many devices including Android smartphones and tablets, Amazon Fire Tablets, iPhones, iPads, computers, and the Facebook Portal smart display.

Mobile Devices

To use Messenger on a mobile device, you must download the Messenger app.

Android

Download Messenger app for Android

Amazon Fire Tablet – requires Android 4.1 or higher

Download Messenger app for Amazon Fire Tablets

Apple iOS – requires iOS 9.0 or later

Download Messenger app for iPhone or iPad

Computers

You can access Messenger on a computer via the Facebook website. Open a web browser from your computer or phone and go to www.facebook.com. Calling on messenger.com or facebook.com is only available using the internet browsers Chrome or Opera.

You can also download the dedicated Messenger for Desktop app on your PC or Mac.

PC – compatible

Download Messenger app for Windows

Mac – compatible

Download Messenger app for Mac

Smart Displays

Facebook Portal

Please see our dedicated Facebook Portal page for detailed information and instructions on how to use Messenger on Facebook Portal.


Instructions

Mobile Devices – Android smartphones & tablets, Amazon Fire Tablets, iPhone, & iPad

One-on-one and Group Calls

How to video chat with someone or a group in Messengerwritten instructions

You can video chat with just one person, or with a group of people.

Keep in mind, placing calls through the Messenger app for iPhone, iPad or Android may use your existing data plan. Please contact your mobile operator if you have questions about data charges for calling.

To video chat with one person on a mobile device:

  1. From Chats, open a conversation with the person you want to video chat with.
  2. Tap .

To video chat with a group:

  1. From Chats, open a group conversation with the people you want to video chat with.
  2. Tap .

How to create a Group Chat in Messenger – video

Simple Messenger How-Tos – YouTube video playlist

Screen Sharing on iOS & Android 

How blocking works in Messenger

Computers – PC & Mac

One-on-one and Group Calls

How to video chat with someone or a group in Messengerwritten instructions with pictures 

You can video chat with just one person, or with a group of people.

Desktop App and Desktop (messenger.com):

  1. Open the conversation with the person or group you want to video chat.
  2. Click .

To end a video call, tap .


Need more help?

Please contact us at info@ndassistive.org or 800-895-4728.  We welcome your requests for additional support materials and will do our best to accommodate them.